FAQ

We have a diverse staff of specialists, including psychologists, psychiatrists, counselors and social workers, who can address your child’s specific challenge. We also offer family counseling. Our goal is to make sure you get an appointment when you need it – usually the same day.

We have the ability to diagnose disorders, provide cognitive talk therapy and prescribe medication. Whatever your child is struggling with, we have a specialist to help.

We offer therapy and counseling to children and adolescents experiencing emotional and behavioral distress. We offer treatment for a wide range of disorders – including anxiety, depression, disruptive behavior and more.

We treat children and adolescents ranging in age from 6 to 18 years.

We offer family counseling to address immediate events – such as a divorce.  We also involve family members to support the successful treatment of an individual child’s therapy.

Yes! We offer special sessions to teach parents strategies and tactics that they can use to build upon the progress we’ve made during our session. We also address common issues such as disagreements in parenting styles, parenting challenges with teenagers, and remote learning support.

Yes. We provide cognitive talk therapy including medication management/psychiatry.

We are in-network with Medicaid, Medicare, Aetna Better Health, AMERIGROUP Community Care, CareFirst BlueCross Blue Shield Community Health Plan Maryland, Jai Medical Systems, Kaiser Permanente, Maryland Physicians Care, MedStar Family Choice, Priority Partners and United Healthcare Community Plan. We also provide “out of network” coverage for PPO insurance plans. If you decide that you would like to get reimbursed, a statement can be prepared for this purpose, if requested, for you to submit to your insurance company.

We give you a choice. We offer discounted subscription plans for individuals and families who are out of network. You can also take advantage of lower cost group sessions. We are in-network with Medicaid, Medicare, Aetna Better Health, AMERIGROUP Community Care, CareFirst BlueCross Blue Shield Community Health Plan Maryland, Jai Medical Systems, Kaiser Permanente, Maryland Physicians Care, MedStar Family Choice, Priority Partners and United Healthcare Community Plan. We also provide “out of network” coverage for PPO insurance plans. If you decide that you would like to get reimbursed, a statement can be prepared for this purpose, if requested, for you to submit to your insurance company.

Your subscription is refundable within 7 days after your first appointment. If you’re unhappy with your therapist or just don’t feel like there’s a good fit, we would be happy to offer you an alternative option and help you transition seamlessly. If you cancel your subscription beyond the allotted grace period, you are required to pay the balance. 

Our counselors are licensed, trained, and experienced, and have the ability to make diagnoses, provide therapy and prescribe medication. All therapists are licensed in Maryland.

This is one we get a lot. Here is how we designate our staff members.

Certified Registered Nurse Practitioner – Psychiatric Mental Health (CRNP-PMH)
Accredited psychologists (PhD/PsyD)
Clinical social workers (LCSW_C/LCSW/LMSW) 
Licensed counselors (LCPC/LGPC)
Family therapist (LCMFT/LGMFT)

To give you faster access to care, all sessions are conducted remotely. You can choose a video conference through a secure patient portal or an audio phone call.

We believe in the power of telehealth — to help patients feel more comfortable, to make appointments more accessible, and to keep therapy on track. For that reason, in-office visits are not available. But we may revisit that decision over time.

Yes. Our model is designed so that you can get an appointment the same day or next day. We are also available by text, email and our patient portal messaging.

Yes, but you do have the options to change therapists, if you want.

Our model is designed to give you faster access to care. Chances are you can get an appointment the same day or next day. But if that’s not fast enough, you can reach us by text, chat or email. Your therapist will provide you with their contact information that can be used in between sessions.

In between counseling sessions your therapist is available via text, email and our patient portal messaging.

We are available by remote video and audio sessions. Of course, your therapist is available via text, email and our patient portal messaging whenever you may need them.

We have a 24-hour cancellation policy. In the interest of providing fast, accessible care to all our patients, “no shows” will be charged a $99 fee.

Subscriptions are refundable within 7 days after your first appointment.

Therapy is a place where children have an opportunity to openly and honestly discuss things that affect them. Parents do not attend these sessions. You can always take advantage of our family session, where parents and children can speak openly together.

You will be able to get this information from the patient portal.

If you are the legal guardian, you will be able to access your child’s portal. Children 16 years or older will  also have access to it.

How do I get started?